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Schedule a network assessment today and receive an additional month for free when you sign a 12-month service agreement.
Managed IT With A Security Focus
Helping Protect Businesses in Today's Cyber Threat Landscape.
In today’s business landscape, it is critical that your managed service provider be aware of growing threats in the cyber world. In 2021, ransomware attacks increased by 148% and the average cost to recover from an attack was approximately $1.85 million. Managed IT has become more than setting up new users on your network, which is why Prime has dedicated the expertise and resources to become an unrivaled managed service provider with a cyber security focus.
Security
- 24x7 Firewall Monitoring
- Endpoint Detection & Response with 24x7 Monitoring
- Advanced Email Security Services
- Disaster Recovery Services
- Annual Restore Tests
- Security Awareness Training
- Phishing Simulation
- Secure Remote Workfore
- Dark Web Monitoring
IT Resources
- Network & Infrastructure Design
- Flexible Procurement Options
- Virtual CIO & CISO Services
- Network & Device Management
- Microsoft Patching
- Third Party Patching
Support
- Unlimited Service Desk Support
- Onsite Support
- After-Hours & Weekend Support
Business Intelligence
- Routine Business Reviews
- Unified Reporting & Dashboards
- Customer Satisfaction Metrics

VS
The Other Guys
We build relationships with our customers. We know them and they know us.
We proactively monitor all equipment as part of our standard service along with proactive firmware updates.
We keep our invoices simple and concise. We don’t fragment our services because we see that as a risk.
Our contracts hold Prime accountable for your service needs. We know you have many options and a reputation to protect.
Customers don’t know whom they are working with. They feel like a small fish in a big pond.
Customers assume networks are monitored, when they often aren’t, and equipment isn’t updated until an issue arises.
Customers choose services based on price, leaving them susceptible to security risks to save money.
Contracts are written one-sided and will hold the client hostage even if support isn’t up to standards.

Meet the Team!
Here is the team behind our awesome service! We have worked hard to ensure our offering is the best in the industry. Click below to learn more about our team!

Justin Ekstein

Jon Pierson

Dave Kanne

Darcy Remm
Our Preferred Partners





Working with Prime!
Here is what to expect when working with Prime

Initial Meeting
We want to get to know you and your business. We’ll discuss your current challenges and understand your business goals. From here, we will determine if we are a proper fit for eachother.

Assess
We’ll dive deeper into your current challenges, identify your security gaps, and conduct a complete assessment of your technical environment. We’ll learn about project details such as goals, background and other impactful factors.

Review
Our team of experts will host an in-depth discussion on the recommendations from the assessment. Following this meeting, we will have a shared sense of purpose and agreed upon outcomes and can begin executing.

Onboarding
We’re ready to execute! We’ll work closely with your current provider to transition your company over to our services. Our goal is to minimize downtime as much as possible to prevent any impact on your daily operations.

Service
We are here for you long-term! With unlimited support ticket submissions and 24/7 monitoring of your network, we have your back

Ongoing!
Our ongoing relationship includes strategic business reviews to keep everyone aligned and ensure we are continuously improving.
Project Photos








Contact Prime Today!

Resources

Understanding Your Business Data: 4 Questions You Should Ask
Understanding Your Business Data: 4 Questions You Should Ask The world is swimming in data! Even the smallest companies, after many years of networking and cloud use, can be harboring