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Expect Excellence

Managed IT, Cyber and Physical Security Solutions

Prime Secured, Your Trusted Technology Partner

Welcome to Prime Secured – Your Technology Partner! We’re excited to have you on board and would like to extend a warm greeting. Our dedication to providing cutting-edge security solutions is embodied in our slogan, “Expect Excellence”. We aim to deliver unparalleled quality through every aspect of our services, right from your first interaction with us to long after you become a valued customer. Our focus is to constantly strive for excellence and help you reach your technology goals. Choose Prime to be your security and IT provider. Join us on this journey toward a future powered by excellence!

Trust

Looking for a company you can trust? Our team is dedicated to providing you with the best possible service and earning your trust every step of the way. With a commitment to honesty, integrity, and transparency, we are the perfect choice for anyone looking for a reliable partner.

Responsive

At Prime, we pride ourselves on being highly responsive to the needs and inquiries of our clients. With quick and attentive service, you can always count on us to be there for you when you need us most.

Consistent

We understand the importance of consistency in delivering quality products and services. That's why we make it our top priority to ensure that every experience with us is just as great as the last. With a strong focus on attention to detail and unwavering commitment to excellence, you can count on us for a consistently outstanding experience every time.

Thorough

We believe in being thorough in all that we do. From the initial consultation to the final deliverable, we leave no stone unturned to ensure complete satisfaction for our clients.

Authentic

Authenticity is at the heart of everything we do. From our interactions with clients to the way we conduct business, we strive to be genuine and true, building lasting relationships.

Fun

For us at Prime, work and fun can go hand in hand. We strive to create a playful and enjoyable atmosphere where everyone can thrive and bring their best selves to the table.

Our Mission

We build passionate teams that deliver peace of mind.

Our Vision

To be the most sought-after national managed services provider in both the IT and physical security industries.

Our People are Amazing!

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THESE ARE OUR CORE VALUES

We stand by and live out every day.

Serve

We truly believe in serving and making things easier for others. We understand we are all one team and we do our job in a way that makes the next person’s job easier. We want others to succeed and find ourselves frequently asking - “How can I help?”

Own It!

We take ownership and pride in our work. We also deeply value integrity and vulnerability so we take responsibility when we make a mistake and quickly solve it.

Growth Minded

We are committed to learning and growing both personally and professionally. We are hungry to – Learn, Teach and Grow together.

Play Chess Not Checkers

We are strategic and leverage the collective intelligence towards solving the problem together. We strive to see ahead and anticipate future consequences to ensure success.

Everyone has a Story, Collect it

We appreciate and embrace the differences between us and believe that it makes our organization great! We believe in being open minded and leaning into the other person’s personality style to gain quality perspective. We do ask a lot of questions along the way!

Hear from our Fans!

I really appreciate being able to brainstorm with the people at Prime to help resolve the unexpected system alarm issues we were having with a camera station server.

Prime has always provided stellar service for our access management needs, but we’re now strongly considering them for surveillance as well. The technicians we’ve worked with have always been professional, friendly, and knowledgeable. Software is also top notch and I can’t recommend them enough!

The technicians are always very responsive, even after regular hours. Also, our service coordinator is very customer-friendly and always willing to help.

10/10 Best experience! The tech also fixed our job in 10 seconds, which was pretty slick. I am glad guys are here to help us!

Our project required having a few cameras replaced and installed. The technician sent to help us with this left a great impression. We were incredibly impressed with his personalism and professionalism. He went above and beyond the request by making some better suggestions for security solutions we had been looking into. All-in-all, we’d be happy to have him again, and we’ll be sure to keep doing business with Prime!

PRIME is extremely knowledgeable, responsive and strive for providing the best customer service/support while offering high quality personalized solutions.