Looking for IT
Support?

Cybersecurity concerns? Network issues? Slow computers?

Partner with Prime Secured for Stress-Free IT.

Do you know the state of your data security posture?

Find out with a complimentary risk assessment

NEED IT SUPPORT?

Frustrated with IT headaches? Let’s simplify your tech—so you can focus on growth.

At Prime Secured, we take the stress out of IT so you can run your business with confidence. Whether you're in Omaha, Lincoln, or the surrounding areas, our expert team provides reliable managed IT services and support—so you don’t have to worry about downtime, security threats, or tech troubles.

Proactive monitoring & support – Prevent issues before they disrupt your business.
Expert IT guidance – No more guessing—just trusted solutions tailored to your needs.
Cost-effective & scalable – Get enterprise-level IT without the high costs of an in-house team.

Spend less time on tech frustrations and more time growing your business.

Managed IT Services Include

Our core offering covers the essentials. From there, we customize your package to align with your business size, goals, and compliance requirements.

Cybersecurity Services

24×7 Managed Detection & Response
- Cloud
- Endpoint
- Network
Advanced Email Protection
Dark Web Monitoring
Vulnerability Scanning
Secure Remote Capabilities

Network & Device Management

New Computer Setup
Microsoft Patching
Third-Party Patching
Proactive Monitoring Services
Flexible Procurement Options

Virtual CIO & CISO Services

Strategic Business Reviews
- Technology Budgeting
- Technology Strategy
- General Technology Guidance
Annual Cyber Security Review
- Office 365 & Active Directory Security — Posture Review
- Briefing on Industry Trends and Additional Suggested Measures

User Training

Security Awareness Training
Phishing Simulation

Disaster Recovery Services

Annual Restore Tests
Routine Backups

Reporting & Metrics

Unified Reporting & Dashboards
Customer Satisfaction Metrics

Industries We Serve

We proudly support small to mid-sized businesses across Nebraska with responsive managed IT services. Here are some of the industries that absolutely love our service:

Accounting Firms
Title Companies
Insurance Agencies
Banks & Credit Unions
Law Offices

Manufacturing Companies
Agricultural Operations
Local Government
Nonprofit Organizations
Medical Clinics & Practices

3,000+ Devices Secured

Keeping businesses safe from cyber threats.

20+ Industries Protected

Tailored IT solutions for your unique needs.

99.2% Satisfaction

Because your success is our mission.

100% Net Promoter Score

Businesses love us (and you will too).

What Our Clients Have to Say

Hear What Our Customers Are Saying!

they are very professional, prompt and thorough!

Prime has always provided quick, efficient service for my company. On the occasion of a particularly stubborn or complex issue, their support staff has always been very communicative and courteous as they worked through it. Highly reccomended!

Prime Secured has provided impeccable service throughout our time with them. They are responsive, smart, dedicated, fast, friendly, articulate, and just an overall joy to work with. I can’t say enough about how great they are, and their customer service is TOP NOTCH within every department and in each agent/tech support person. Simply the best.

ALL of our Prime Secured team is top-of-the-line. John, Brian, Lexi, Troy, Andrew, everyone. They are prompt, proactive, accessible, knowledgeable, and so courteous. They explain things in a way that make sense to those that are not “techy”. Best of all, you feel like you are not settling by selecting them as your IT provider. You are proud to say, “Our IT is Prime Secured.”

My experience with Prime Secured as a security solutions provider has been excellent. Their team is knowledgeable, responsive, and highly professional.

The Prime Secured team was superb. They remotes into my computer fixed my issues and were extremely helpful and easy to work with.

My experience with Prime Secured as a security solutions provider has been excellent. Their team is knowledgeable, responsive, and highly professional.

Prime Secure support is super responsive and professional. Always help solve issues with laptop and are very easy to work with. Happy to have their support on out IT needs

I am very happy with Prime Secured and they way they troubleshoot and solve IT issues. I am NOT very savvy with technology and they have always come through with solutions to my issues. Thank you.

Prime Secured always provides me prompt, thorough service! Thank you for a job well done!

How to Select the Right Managed IT Provider

Team

Your Partners in Strategy & Success

At Prime Secured, we act as an extension of your team—working alongside you to protect your business from cyber threats and keep your systems running strong. Our experts monitor, respond, and adapt to keep you secure around the clock. Exceptional service is what we’re known for, and you’ll always find someone ready to help when you need it. 

Here are a few of the friendly faces you’ll meet along the way.

Sales Team

Jon

Business Development Rep

John

Business Development Rep

Brian

Technical Account Manager

Leadership Team

Jamie

President and CEO

Steve

COO/Founding Partner

Blake

VP of Managed Services

Kirt

MSP Operations Manager

Justin

Solution Engineer

Kyle

Project Manager

Joe

Technical Support Manager

Frequently Asked Questions

Find answers to common questions.

What if we’re already using another IT services provider?

That’s perfectly fine — many of our clients come to us while working with another provider. We’ll coordinate a smooth transition with minimal disruption. Our onboarding process is designed to be collaborative, respectful of existing relationships, and focused on getting your IT environment stable, secure, and aligned with your goals.

How much do managed IT services cost?

Our pricing is based on the size of your organization, the number of users or devices, and the level of support you need. We offer flexible, fixed monthly plans that make budgeting predictable — no surprise fees. After a quick consultation, we can provide a customized quote aligned with your goals and budget.

Will we need to invest in additional equipment?

Not necessarily. We always start by evaluating your current infrastructure to identify what’s working well and what might need an upgrade. In many cases, we can optimize what you already have. If new equipment is needed, we’ll explain why, provide options that fit your budget, and handle procurement and setup for you.

How much time or resources will you need from us?

Our goal is to reduce your IT workload — not add to it. During onboarding, we’ll need some initial input from your team to understand your systems, users, and priorities. After that, our experts handle daily monitoring, maintenance, and support, freeing your staff to focus on core business activities.

Will you adhere to our compliance requirements?

Absolutely. We work with organizations in highly regulated industries such as healthcare, finance, and manufacturing, and we’re well-versed in standards like HIPAA, SOC2, PCI-DSS, NIST, and CMMC. Our solutions and documentation are tailored to help you stay compliant and audit-ready at all times.

How do we know this is the right solution for our business?

If you’re dealing with downtime, inconsistent support, or security concerns — or simply want a more strategic approach to IT — managed services can be a smart move. We take a consultative approach, not a one-size-fits-all plan. Before you commit, we’ll conduct a free technology assessment and discuss your goals, risks, and challenges. You’ll walk away with a clear picture of where we can bring value and how managed IT can improve efficiency, security, and cost control.

How do we save money by outsourcing IT?

Outsourcing gives you access to an entire team of certified experts at a fraction of the cost of hiring in-house. You also save by preventing costly downtime, data breaches, and system failures. With predictable monthly pricing and proactive maintenance, your IT budget becomes more stable and easier to manage.

Can you support locations outside Nebraska?

Yes. While we're proudly based in Nebraska and love supporting local businesses, we also manage networks and users across the U.S. through remote monitoring tools and nationwide partnerships. Whether you have on office or multiple sites, we'll ensure consistent service and security everywhere.

Ready for Stress-Free IT? Let’s Talk.

Let Prime Secured take IT off your plate so you can focus on growing your business. We deliver responsive support, strategic guidance, and technology that actually solve problems.