Managed IT Services in Omaha | Outsourced IT

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Looking for IT Support?

Concerns about cyber security? Issues with your network? Experiencing computer problems? It may be time to look into Managed IT Services.

Hire Prime as your IT Department

As a business owner or leader of your organization, it can be overwhelming to manage IT on top of everything else. But with Prime, you can rely on our team of experts to handle the technical aspects of your business while you focus on growth. By partnering with Prime Secured for outsourced IT services, you can trust that your technology is being managed effectively, allowing you to concentrate on your core business operations. We deliver top-notch managed IT services and IT support in Omaha and surrounding areas.

Everything You Need For IT Services

We don’t offer good, better, best options like other providers. We have a single, comprehensive package that provides all of the essential services you need, including cyber security tools and disaster recovery services.

Managed IT Services Package Includes:

24x7 Firewall Monitoring
24x7 Endpoint Monitoring
Advanced Email Protection
Dark Web Monitoring
Secure Remote Capabilities

Workstation Setup
Microsoft Patching
Third-Party Patching
Flexible Procurement Options

Quarterly Business Reviews
Technology Budgeting
Technology Strategy
Annual Cyber Security Review

Security Awareness Training
Phishing Simulation

Annual Restore Tests
Routine Backups

Unified Reportings & Dashboards
Customer Satisfaction Metrics

Working with Prime Secured!

Here is what to expect when working with Prime

Let's Meet!

Our team is excited to learn more about you and your business! The first step is to have a conversation to discuss your current challenges and business goals. This will help us determine if we are the right fit for each other. Our team is excited to work with you!

Prime Secured Members Working in the NOC | Prime Secured | Prime Secured

Assess

We are dedicated to helping you overcome your challenges. We’ll conduct a thorough analysis of your technical environment and security gaps. We will also gather important information about your project goals, background, and other key factors.

Outsourced IT Provider Presenting on Cyber Security

Review

Our team of experts will facilitate an extensive discussion on the recommendations provided by the assessment. After the meeting, we will have a common understanding of our purpose and agreed-upon outcomes, enabling us to commence execution.

Onboarding

We’re ready to execute! We’ll work closely with your current provider to transition your company over to our services. Our goal is to minimize downtime as much as possible to prevent any impact on your daily operations.

Service

At this stage, we have officially become an extension of your team! We’re here to support you with your technology goals. And with unlimited support ticket submissions and 24/7 monitoring of your network, Prime has got your back!

Ongoing!

As a trusted partner, we make it a priority to maintain a strong and positive relationship with you. This includes regularly conducting strategic business reviews to ensure that we are both on the same page and constantly improving.

We are Your Trusted IT Partner

Cyber threats have become increasingly prevalent in today’s fast-paced business world, with the costs of recovery from a ransomware attack reaching up to $1.85 million. At Prime, we understand the gravity of such risks and provide comprehensive solutions to address them.

Meet Our Amazing Team Members!

We have assembled the ultimate team of support superheroes!

As a managed IT provider, we not only offer technology solutions but also strive to become an extension of your team. We work alongside you to protect your business from cyber threats, with our team of experts proactively monitoring potential risks to provide maximum protection. Exceptional customer service is equally crucial to us, which is why we go the extra mile to always be available to answer your questions and assist you in any way.